Step-by-step guides for every platform. iOS, Android, Windows, macOS — we've got you covered.
每个平台的分步安装指南。iOS、Android、Windows、macOS,我们全都支持。
Choose your situation below. Most China users will need to use an overseas Apple ID.
请在下方选择您的情况。大多数中国用户需要使用海外 Apple ID。
Most China users need an overseas Apple ID to download. Please pick your situation:
大多数中国用户需要使用海外Apple ID下载。请根据您的情况选择:
Can't find your answer? Contact us on Telegram 24/7.
没有找到答案?随时在 Telegram 上联系我们,24/7 在线。
BIM VPN is not available in the China App Store. To download it, you need an overseas Apple ID (Hong Kong, Singapore, Japan, US, or any non-China region).
BIM VPN 在中国区 App Store 不上架。下载需要使用海外 Apple ID(香港、新加坡、日本、美国,或任何非中国区均可)。
Follow the iOS Download guide above to create a free HK Apple ID in under 5 minutes. No credit card required — select "None" for payment method.
请按照上方的 iOS 下载指南,5 分钟内即可免费注册一个香港 Apple ID。无需信用卡,付款方式选择"无 (None)"即可。
Occasional disconnections can happen due to network conditions, especially during peak hours or high-sensitivity periods in China. Try these steps:
受网络环境影响,偶尔出现断线属于正常现象,尤其是在用网高峰期或国内敏感时段。请尝试以下步骤:
If the issue persists, contact our support team on Telegram with your device model and iOS version.
如果问题仍然存在,请通过 Telegram 联系我们的客服团队,并告知您的设备型号和 iOS 版本。
Your BIM VPN subscription supports up to 3 simultaneous devices. Simply download the app on each device and sign in with the same BIM VPN account credentials.
您的 BIM VPN 订阅最多支持 3 台设备同时在线。只需在每台设备上下载应用,使用同一个 BIM VPN 账户登录即可。
BIM VPN is available on iOS, Android, macOS, and Windows. All devices using the same account count toward your 3-device limit.
BIM VPN 支持 iOS、Android、macOS 和 Windows。使用同一账户的所有设备共同计入 3 台设备的限制。
You can cancel your subscription at any time. Your access continues until the end of your billing period.
您可以随时取消订阅。在当前结算周期结束前,您仍可正常使用服务。
If you subscribed via the App Store (iOS/macOS):
通过 App Store 订阅(iOS/macOS):
If you subscribed via Google Play (Android):
通过 Google Play 订阅(Android):
For direct billing or payment via Telegram, contact us and we will cancel it immediately.
如您通过直接付款或 Telegram 支付,请联系我们,我们将立即为您取消。
Yes. BIM VPN works on Wi-Fi, 4G, and 5G networks. Our protocol is optimized for mobile connections and is designed to maintain stable connectivity even on congested or restricted mobile networks.
完全可以。BIM VPN 在 Wi-Fi、4G 和 5G 网络下均可使用。我们的协议针对移动网络进行了优化,即使在拥堵或受限的移动网络下也能保持稳定连接。
For best results on mobile data, select a server geographically close to your location (e.g., Hong Kong or Singapore if you are in China).
为获得最佳移动数据体验,请选择地理位置较近的服务器(如在中国请优先选择香港或新加坡节点)。
BIM VPN operates a strict no-logs policy. We do not record, monitor, or store your browsing activity, connection timestamps, IP addresses, or any data about what you do online.
BIM VPN 严格执行无日志政策。我们不会记录、监控或保存您的浏览活动、连接时间、IP 地址或任何线上行为数据。
We collect only the minimum information needed to maintain your account (email address and payment status). Your data is never sold to third parties.
我们仅收集维护账户所必需的最少信息(邮箱和付款状态)。您的数据绝不会出售给任何第三方。